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Privacy Policy

Last Update May, 2020

This privacy notice discloses the privacy practices for the EpiphanyRx, LLC website www.epiphanyrx.com and is intended to provide you with access to various online information and tools to help you manage your prescription drug benefits. In order for EpiphanyRx to provide these services, there will be instances where we will request your personal information from you. This policy is intended to explain how we use and protect your personal information gathered from you via this corporate website.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We will not sell or rent this information to anyone. In the course of maintaining your prescription drug benefit, personal information you provide on this website may be shared with other EpiphanyRx operations, your health plan, and other companies performing services on behalf of EpiphanyRx or your health plan.

We will use your information to respond to you, regarding the reason you contacted us.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal information (as defined by California law) to third parties for their direct marketing purposes. To make such a request, you may do so by emailing us at memberservices@epiphanyrx.com or mailing us at our mailed address listed below.

Technology Logging, Cookies, and Related Techniques

EpiphanyRx also collects certain non-personal information and aggregate information about you to help us analyze and improve the usefulness of our Website. “Non-personal information” includes information that does not directly identify you personally, but provides us with anonymous “usage data,” such as the number of unique visitors we receive, what pages are visited most often, and the navigation preferences and characteristics of our visitors. Examples of such non-personal information include, but are not limited to:

At this time, we do not honor “do not track” signals from a web site browser. However, you may refuse or delete cookies. If you have your browser set to private browsing, or refuse or delete cookies, you may not be able to take full advantage of the Website.

How We Use the Information We Obtain

We may use your information to:


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


If you choose to register on this website, you must first complete the registration form. By doing so, you verify that you are who you have registered as or have permission to register on behalf of someone else. During registration, you are required to give certain information. This information is used to validate who you are and your account access. EpiphanyRx treats individuals 14 years of age or older as adults for purposes of communications.


If you feel that we are not abiding by this privacy policy, you should contact us immediately via mail at:

EpiphanyRx, LLC

Attn: Privacy

278 Franklin Rd, Suite 245

Brentwood, TN 37027

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